Salesforce Q4 FY26 Earnings: Record Revenue, AI Surge, and Agentic Future
Salesforce (NYSE: CRM) just announced blockbuster Q4 FY26 results, beating expectations with $11.2 billion in revenue (up 12% YoY) and EPS of $3.81 versus the forecasted $3.05—a 24.92% surprise[1][3]. Full-year revenue hit $41.5 billion, up 10% YoY, while Remaining Performance Obligations (RPO) soared past $72B (up 14% YoY) and Current RPO reached $35.1B (up 16% YoY)[1][3][4].
AI Leadership Fuels Explosive Growth
Key AI Highlights: Delivered 2.4B Agentic Work Units and processed 19T tokens all-time. Agentforce and Data 360 ARR exploded 200% YoY to over $2.9B[1][4].
These metrics underscore Salesforce's pivot to the "Agentic Enterprise," where AI agents autonomously handle complex workflows. Big deals over $1M rose 26% YoY in Q4, signaling robust enterprise demand[4]. The company also returned over $14B to shareholders via buybacks and dividends in FY26[1].
Financial Breakdown
| Metric | Q4 FY26 Actual | YoY Growth | vs. Estimates |
|---|---|---|---|
| Revenue | $11.2B | +12% | Beat by 0.31% |
| EPS (Non-GAAP) | $3.81 | - | Beat by 24.92% |
| Current RPO (cRPO) | $35.1B | +16% | - |
| Full-Year Revenue | $41.5B | +10% | - |
| Agentforce/Data 360 ARR | >$2.9B | +200% | - |
Despite the beats, shares dipped 1.2% after-hours to $183.20, possibly due to growth not accelerating as aggressively as some hoped[1]. Market cap stands at $180.16B with a 77.73% gross margin[1].
Strategic Moves and Partnerships
CEOs from SharkNinja, Wyndham Hotels & Resorts, and SaaStr joined the earnings call, highlighting real-world Agentforce wins[content]. Salesforce's Q4 investments in AI innovators like Black Forest Labs, Onebrief, and LiveKit signal continued innovation[6]. As the #1 AI CRM, Salesforce is scaling agentic AI at enterprise speed.
Why This Matters for Salesforce Pros and AI Enthusiasts
For Salesforce admins, developers, and architects: Agentforce's 200% ARR growth means more autonomous agents in Service Cloud, Sales Cloud, and beyond—reducing manual tasks via 2.4B work units. With 19T tokens processed, Data Cloud and Einstein are maturing into production powerhouses. Expect FY27 guidance to emphasize AI scalability.
Stock reaction aside, these results affirm Salesforce's AI dominance. The Agentic Enterprise is here—position your org to leverage it.