Slackbot: Your Context-Aware AI Personal Agent for Work – Now Generally Available from Salesforce
Imagine starting your workday in a blizzard, logging into Slack, and having an AI teammate that already knows your projects, conversations, and priorities—without any setup. Salesforce has made this a reality with the general availability of Slackbot, a deeply personal AI agent built natively into Slack for every employee.[1][3][6]
What Makes Slackbot Different?
Unlike generic AI tools that require constant context-building, Slackbot leverages your actual work data from channels, calls, canvases, connected tools, calendars, and Salesforce records. It synthesizes this information to deliver personalized briefings, clarify conversations, draft content in your voice, and surface hidden insights.[3][5]
- Free for Business+ and Enterprise+ customers—no installation or training needed.[2]
- Evaluates your collaborators, active channels, files, and enterprise search for complete project understanding.[3]
- Prepares you for meetings, navigates cross-functional complexity, and turns scattered inputs into actionable outputs.[3][4]
How Slackbot Works in Your Daily Workflow
Picture account executive Haley Gault at Salesforce: wrestling with a contract rewrite on a snowy Pittsburgh morning. With Slackbot, she simply asks a question, and it pulls from her Slack history, Salesforce data, and team interactions to provide instant, tailored help—like drafting polished content or summarizing reports in her team's style.[5][4]
Slackbot adapts to your workflows: it generates content matching your style, structures information for clarity, and ensures enterprise-grade security. Interactions stay private, with real-time safeguards against issues like prompt injection or phishing, and strict permission checks.[3]
Enterprise-Ready Security and Accessibility
Salesforce announced this on January 13, 2026, emphasizing how AI like Slackbot unleashes tailored productivity in professional settings, just as it has in personal lives.[6] Data protection follows Slack's standards, accessing only what you're authorized to see.[3]
As a Salesforce and AI expert, this launch marks a game-changer: Slackbot transforms Slack from a messaging tool into a proactive AI companion, reducing context-switching and amplifying human potential across organizations.[1][2]
Ready to experience it? If you're on Business+ or Enterprise+, start chatting with Slackbot today—your personal agent for work awaits.