5 Unexpected Ways Companies Are Revolutionizing Their Businesses with Salesforce Agentforce
From Accenture to Engine, companies worldwide are leveraging Salesforce **Agentforce** for everyday tasks like empowering sales teams and delivering 24/7 customer service. But some are pushing boundaries with creative applications in specialized industries—think visual glue detectives and waste matchmakers.
1. Visual Glue Detectives: Precision Matching in Manufacturing
Companies are using Agentforce as "visual glue detectives" to identify the perfect adhesive types for complex manufacturing needs, analyzing images and specs autonomously. This extends Agentforce's manufacturing use cases like inventory management and order tracking, where agents handle stock levels and shipment issues.
2. Waste Matchmaker: Optimizing Recycling and Logistics
Agentforce acts as a matchmaker for waste, pairing materials with optimal recycling partners via data analysis and logistics coordination. This builds on core features like shipment management, returns processing, and order modifications for efficient fulfillment.
3. Healthcare Appointment Wizards
In healthcare, Agentforce autonomously schedules appointments, sends reminders, and analyzes patient data for predictions, freeing staff for critical care. It handles procedure check-ins and escalations based on sentiment analysis.
4. Retail Personal Shoppers and Campaign Optimizers
Retailers deploy Agentforce as personal shoppers for tailored recommendations and campaign optimizers that automate marketing lifecycles. Agents manage product availability, returns, and upsell opportunities based on history.
5. Banking Fraud Fighters and Financial Advisors
In banking, agents proactively manage client requests, resolve disputes, handle fraud concerns, and provide loan status updates across retail and investment services.
Why Agentforce Stands Out
Powered by the Atlas Reasoning Engine, Agentforce breaks down complex tasks, retrieves knowledge, and acts autonomously across industries like financial services, automotive, and IT. Deploy custom agents for sales development, employee support, or deep research to drive ROI.
Explore these innovative uses and transform your operations with Agentforce today.